Writes the estimates, pulls the permits and looks at every stack before the wall closes.
The firm
Three generations in the same cellars
Araxi Kalustian runs the firm her father ran, and his father started, working in Worcester's triple-deckers.
We are eight people, and most of what we do is replace the stack in a building like the one your grandparents rented. We know the chase behind the bath, the offset on the second floor and the cellar floor that has been poured over twice. We would rather tell you that a section is enough than sell you a whole run.

The crew
Who answers and who comes to the building
Garo Kalustian
Field lead
Runs the crew on stack jobs and decides what gets opened first.
Dawid Chmielewski
Journeyman plumber
Sets the new run from the cellar up.
Amarachi Okonkwo
Apprentice plumber
Learning the trade on stacks and drains, and runs the camera.
Zuzanna Molloy
Office and scheduling
Sends the notice letters, books the water-off windows and answers the phone.
Meet us at the building
Send the address. One of us comes to look, with a camera.